Home Blog Page 196

PDRM now allows users to report via WhatsApp

0
Reading Time: < 1 minute read

Apart from WeChat, WhatsApp has been the top most used messaging app in the world. In December 2017 the statistics show WhatsApp has around 1.5 billion active users. We assume now, it should have already reached more than 2 billion active users. Being the most used communication channel in Malaysia, the Royal Malaysian Police (PDRM) is introducing its own WhatsApp channel for the Commercial Crime Investigation Department (CCID). Users can do various things including providing crime information, filling a complaint or make any inquiries related to a crime.

The main purpose of creating this WhatsApp channel is to improve PDRM services to its community. Malaysians who wish to know more about an existing police report, they have to provide the report number including the screenshot of the report. People who don’t know about CCID Infoline, it is a channel to supply information on commercial crimes such as scams, e-commerce crimes, and frauds cases.

Netizens can reach this channel via WhatsApp at +6013-211 1222. Make sure you don’t call the number directly because the CCID Infoline does not accept voice calls. You can only send SMS via WhatsApp to the Infoline number. The service line is open daily from 8.00 am until 12 am midnight. Apart from that, the CCID Infoline will only reply to registered Malaysian mobile numbers only. If any of the users provide false information, drastic action will be taken against them.

In conclusion, Malaysia is one of the countries which has a high crime rate according to a report from the US Department of State Travel Advisory. Introducing this CCID Infoline would really help to reduce the rates of commercial crimes in Malaysia. At the same time, when netizens provide information, immediate actions can be taken against the criminals.

Samsung Galaxy Fold will launch in Malaysia on May 3

Reading Time: 2 minutes read

As we guess Samsung Malaysia is sending out its invitation for the launch of Samsung Galaxy Fold in Malaysia. From the invitation, there is a tagline “Save the date” with the Samsung Galaxy Fold include the butterfly wallpaper in the middle of the invitation. It is clear that indeed Samsung Malaysia will launch the Galaxy Fold on May 3. Additionally, the start time of the event has also given in the invitation. The other details of the device will be revealed during the launch event only.

After the pre-sale in the US, Samsung has started its pre-order process on April 15 onwards. We are sure all of you have already know the retail price of the Galaxy Fold in the US. However, Samsung Malaysia could launch the Samsung Galaxy Fold at a cheaper price. This is because most of the Samsung smartphones are cheaper compared to the prices in other countries. As the retail price is now at $1,980 (RM8,190), we assume the price in Malaysia could be around RM6,000 to RM7,000. We will update the price once Samsung reveals it during the event. For more information about the specifications, you can view from the infographics below.

[UPDATE] TIME fibre faces service disruptions nationwide

Reading Time: 2 minutes read

Looks like this whole week has been the worst week for telco providers. Two days back, Maxis had a service disruption. Today TIME fibre is facing the service disruption too. TIME is the only telco provider in Malaysia which able to provide 1Gbps network speed. Most of the users, wouldn’t have expect TIME to have this issue.

The issue arises around 8.00 pm where both residential and business users were not able to access to the Internet. Users has started to tweet their disappointment in Twitter. TIME Customer Service hotline gives some feedback on the issue update once users starts to call them.

Hi there. Please accept our apology as we’re currently experiencing a network disruption at your area. Also please be advised that our customer service hotline may not be reachable at the meantime due to the high volume of calls regarding the issue. Rest assured that our field engineers are already working on it to resolve the problem and the connection would be resumed shortly. We advise that your devices (router/modem) is switched on at all time. We’re deeply sorry for the inconveniences caused. Thank you.

Around 10.30 pm, TIME has provided an update on the issue. Even though with the current update from TIME, the service is not fully restored yet. Most probably, users will need to wait for a longer time for the service to completely restored.

Around 8:30 pm, we detected a hardware failure in one of our core switches that affected several locations served by the node. We immediately switched over to a backup and started service restoration in stages around 9:00 pm. Those affected can try restarting their devices to resume their Internet connection.

UPDATE – Around 10.50pm last night, TIME has fully restored its network service. Users should be able to access the Internet as usual.

OpenAI Five wins against Dota2 world champions

Reading Time: 2 minutes read

Have you ever expect artificial intelligence (AI) to win against human especially in games? We have a new world champion for the Dota2, which is not a human but it is an AI. The OpenAI Five system defeats two of the world champion teams easily. The match which carried out on the weekend proves that AI can really play and win against the world champions.

OpenAI shares the details on its blog post regarding the game-playing agent. Although this is the fifth version of the system, OpenAI says, it is still using the same neural network however this round it goes into deeper training.

In total, the current version of OpenAI Five has consumed 800 petaflops/s-days and experienced about 45,000 years of Dota self-play over 10 real-time months (up from about 10,000 years over 1.5 real-time months as of The International), for an average of 250 years of simulated experience per day.

To the best of our knowledge, this is the first time an RL [reinforcement learning] agent has been trained using such a long-lived training run.

We can easily say the one of the world’s most complex game is Dota2. This is because it requires a lot of thinking skill to play it. Other than that, players have to control five of their “heroes” in a large map at a given time is difficult. The OpenAI Five system works as a team. Usually, if the AI plays when there is an interruption from the human, it has very high chances to misbehave. Surprisingly, the system was able to play pretty well without any issues.

Are you interested to take on the AI by yourself? Why not give it a try! OpenAI Five is launching its arena, where Dota2 players are welcome to play with or against the OpenAI Five system. Players need to sign up before the due date. Players can start to play starting from Thursday evening 6 PM until the end of Sunday, Pacific time. Malaysians planning to join the game, make sure you register yourself before April 19. This is because according to Malaysian time the game starts on Friday 9 AM onwards.

In conclusion, AI is exactly the future of technology. Sooner you can expect AI wherever you go.

Google Pixel 3a and 3a XL to arrive on May 7

Reading Time: 2 minutes read

Every year, Google will be having its I/O keynote in the Q2 of the year. This year, we are expecting Google to launch the Google Pixel smartphone on May 7. Google teases the launch date on its official Google Store with a tagline “Something big is coming to the Pixel universe”. From this tagline, it is clear Google will be revealing the Google Pixel 3a and Pixel 3a XL.

This is not the first time Google leaks its own smartphone launch. Previously, Google leaks the Pixel 3a name on its own website. We also can expect Google to introduce the Pixel 3a and Pixel 3a XL at a lower price than the current Pixel 3 and Pixel 3 XL. this could be Google’s first low-end smartphone which features the same camera performance as the last year Pixel 3. Rumors are also saying that the Pixel 3a will have a plastic material behind the phone.

In conclusion, if this is the date of Google I/O 2019, most probably we will be doing our live blog session where all of you can attend it. Stay tuned for more updates from us.

iOS 13 Rumors Roundup – Dark Mode, Multitasking

Reading Time: 2 minutes read

Apple will be having its largest Worldwide Developer Conference (WWDC) on June 3 until June 7 in San Jose, California. During this event, few things we can expect from Apple. First, Apple will unveil the next OS for the iPhone which will be the iOS 13. Second will be OS updates for the Apple Mac and the watchOS too.

According to the current rumors from 9to5Mac, iOS 13 will feature a system-wide Dark Mode. All Apple iOS built-in apps will be having the Dark Mode feature. This will help to reduce eye strains for users who use during the night or in low-light situation. Apart from that, the iPad will have productivity improvement such as the better multitasking.

According to 9to5Mac, Apple will introduce the multitasking card feature. Each of the windows in the iPad will have its own card where it will stack and can be switch between application easily. Although when we say it sounds complex, users might like it when Apple shows it during the WWDC keynote demo session. Other features we can look forward would be the undo gesture. Currently, you have to shake your device to undo a text. With the iOS 13, most probably, you can simply use three finger swipe gesture to undo a text. Well to redo it back u can just swipe right with your fingers.

Apart from that, Apple also might be doing some UI changes to the volume level indicator. The current volume indicator when you reduce or increase the volume, it is pretty obtrusive to your face. There are more changes Apple might be planning for the iOS 13.

In conclusion, these are not the only feature Apple is introducing in the iOS 13. There are hundreds of updates which we will have to wait until June 3. We will be covering the live blog update on the whole event. Make sure, you all visit this blog to get the instant updates. Here is the full breakdown of the iOS 13 feature list.

Facebook is combining News Feed and Stories into one

Reading Time: < 1 minute read

Facebook introduces the Stories feature in 2017. After two years, Facebook might be planning to combine the Stories and the News Feed feature into a single feed like in Snapchat Stories. According to app researcher Jane Manchun Wong, who is the first person to discover this interface change says the interface is only available in the Facebook for Android.

At this moment, the Facebook Stories feature is at the top of the app whereas, the News Feed is available in a separate interface where you have to scroll down infinitely to view updates. What we can see from this new design is both the Stories and News Feed will appear in the same interface. Below tweet shows the new interface design changes.

When Facebook launches Facebook Stories in 2017, it was not popular until 2018. On 2018, Facebook says that Facebook and Stories have 300 million active users. One of the Facebook spokesperson said that this new feature is not testing it publicly as for now. Facebook itself is not sure yet whether this will be part of the public release. It’s just part of the Facebook experiment only.

In conclusion, this could be realized as a feature some day. It all depends on the Facebook test team. We might need to wait longer to confirm this new feature. This is because Facebook sometimes might claim it is a bug after a few months. This happens for Instagram last year.

Facebook officially rolls out Dark Mode to Messenger

Reading Time: < 1 minute read

Last month, Facebook rolls out the Dark Mode for Messenger in certain countries. Today, Facebook announces it is rolling the feature for Messenger globally. Previously, this feature is hidden behind the Easter egg where users have to send the moon emoji in order to activate it. Now that would not be necessary. Users can start to enable this feature by toggling from the Messenger settings.

The main reasons, applications are changing its display to Dark Mode is because it will reduce the glares of the screen. This enables the user to use their smartphone under low-light situations without straining their eyes a lot. According to Google, enabling the Dark Mode feature on smartphones can save battery usage as it uses less power to display it.

There are some users who prefers to use the Dark Mode feature as it looks cool. It all depends on the user preference. We have started to see many major apps companies such as Twitter and Microsoft are enabling the Dark Mode feature on its applications.

In conclusion, introducing this Dark Mode feature is really good especially tech companies such as Facebook. This is because billion of people are using Facebook daily especially under a low-light situation. The blue light from the screen can cause severe disease. Read our previous article which we explain about the blue light effects.

[UPDATE] Spotify Lite arrives in Malaysia after Indonesia

Reading Time: 2 minutes read

[UPDATE] – Today, Spotify officially launches Spotify Lite globally. Previously, it launches the Spotify Lite app in few countries as a beta version. Now, it is available in 36 markets around Asia, Latin America, the Middle East, and Africa.


Spotify is one of the world’s most popular music streaming platform. According to Marketing Magazine, Malaysians are spending an average of 148 minutes per day listening to music on Spotify. To provide wider music experience to more users, Spotify is rolling out the Spotify Lite beta app for the Malaysians. Spotify launches this app in three countries last year which are Brazil, Mexico, and Indonesia.

Today Malaysia will be the fourth country to receive this application. However, Spotify currently only allows Android devices to download this application from the Google Play Store. Apart from that, Spotify is also urging users to give their feedback on the usage and also request new features for the app in the Spotify community page.

What is Spotify Lite?

As the name itself says, “Lite” is the lighter version of the current Spotify app. This means this app is mainly for users who are having low-end smartphones with slower internet connections.

Image from Android Authority

The main key difference between these two apps is the amount of data being consumed is lesser. Other than the size of the app is also lesser to the current Spotify app. However, there are few downsides using the lighter version. First, users would not be able to download songs for offline usage. Moreover, the high-quality setting is also disabled due to high data consuming. Users can set their monthly cap of data usage by the app at 250MB, 500MB, 750MB, 1GB, 2GB, or 3GB.

In conclusion, if you a music listener who cares about your data usage, then you should give a try of the Spotify Lite app. Sharing some of your cool ideas to Spotify could make Spotify implement the feature one day on the Spotify Lite app.

[UPDATE] Maxis Home Fibre faces service disruption

Reading Time: < 1 minute read

Last week Sunday, Facebook, WhatsApp, and Instagram faces hours of service outages. Apart from that, we got to know Maxis also is having service disruption for its Maxis Home Fibre service on the same day. Maxis sent out an official announcement that the issue is resolved.

Some of our customers may have experienced some disruption to their home fibre 
services. We have been working with our access provider to resolve this and
we are pleased to inform that services are now recovering. We would like to
apologise to those impacted for the inconvenience.

However, users are still complaining about the network issue on its Facebook and Twitter page stating that they are still not able to access the internet. After that, Maxis did not give any explanation on the current service disruption until today. According to Lowyat, few customers who call the Maxis Customer Service careline were told that Maxis might require 48 hours to fix this issue. This is still just the expected duration only.

User complaints from Twitter

TechmonQuay will update once there are any updates from Maxis side. As for now, all Maxis OnePrime customers are also facing service disruption. Stay tuned for more updates on this issue.

UPDATE – Maxis has fully restored the service. Users will be able to access to their internet and IPTV now.