HomeHow ToStay Safe from Scam Calls: Top Strategies to Defend Against Phone Scammers

Stay Safe from Scam Calls: Top Strategies to Defend Against Phone Scammers

Reading Time: 3 minutes read

Scammers are good at tricking people, and anyone can fall for a scam if they’re not careful. Scammers create clever schemes to try and take people’s money.

Telephone Prize Scam

Someone pretending to be from a telco company called a customer and said she had won a prize. They told her to click a link and enter her online banking credentials to claim the prize. The customer didn’t know it was a scam, so she entered her details. But CIMB’s fraud team detected an attempted transaction of almost RM 10000 from her account and put it on hold.CIMB’s fraud team called the customer and explained what had happened. They canceled the transaction right away, and the customer didn’t lose any money.

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The Missing Parcel Scam

A person received a call from a scammer pretending to be a courier company employee. They were told there was a missing parcel under their name and to file a police report. The call was transferred to a scammer posing as a police officer who got access to the person’s online banking credentials. The scammers used the credentials to register for SecureTAC on a new device. They attempted to make a fraudulent transaction of RM17,000, but CIMB’s Fraud System detected it and put it on hold. CIMB’s fraud team verified that the customer was scammed and canceled the transaction.

Image from lowyat.net

The Rise Of Scams And Its Prevention

Scammers are trying to trick people into giving away their money. There are many types of scams, and they are becoming more common. Scammers may ask for your bank details to redeem a prize. Some scammers may involve fake authorities to scare you into giving them money. Be careful and don’t trust anyone who asks for your personal or financial information.

Image from Lowyat.net

Steps To Take Against Scammers

Scammers are people who try to trick others into giving away money or personal information. They may use phone calls, emails, or text messages to do this. If you suspect that you have been targeted by a scammer, there are some important steps that you can take to protect yourself.

Image from kaspersky

The first and most important step is to not engage with the scammer. Do not respond to their messages or phone calls, and do not give them any personal information. Scammers may try to intimidate or pressure you into giving them what they want, so it is important to stay calm and not engage with them.

Next, gather information about the scam. This can include phone numbers, email addresses, or any messages that you have received. If possible, take screenshots or record phone calls to provide evidence to the authorities.

Report the scam to the relevant authorities. This could be the police, the Federal Trade Commission (FTC), or the Better Business Bureau (BBB). They can investigate the scam and take action against the scammers. The FTC has a website where you can report scams online.

If you have given out financial information, such as your credit card or bank account details, contact your bank or credit card company immediately. They can freeze your account or issue you a new card to prevent any unauthorized transactions.

Change any passwords associated with the scam. If you used the same password for multiple accounts, change those passwords as well. This will help prevent scammers from accessing your other accounts.

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