Meet O2’s AI “Daisy” – The Chatbot That Wastes Scammers’ Time

Daisy is another tool developed by O2 for addressing phone scams though it is an AI one. This innovative character is for harassing scammers, kicking off an hour-long conversation that they have no intention of doing anything with. Daisy, the character who tries to con the callers, is a very simple woman who decides that her main objective is to make the scammers waste their time on her while she is an old woman.

With the use of modern AI solutions, Daisy is trained by scambaiting professional – Jim Browning. Daisy can independently handle calls, which are recognized as scams through its programming without any help from its designers. This AI has practically been able to engage scammers on the phone for almost an hour.

Then, How Daisy AI Works?

To perform this ability, this scam prevention tool employs a variety of AI models. The real-time interaction with the scammer is the result of the work of these models simultaneously. On the call, Daisy writes down what the scammer is saying, types out her replies, and then speaks out loud.

O2’s Daisy, a fake chatbot that gives consumers the illusion of actually talking to someone and harasses scammers with false information. It provides false bank details and people’s stories and is even more of a time-killer for them. This approach helps to expose the tricks that con men usually employ.

The AI employs and capitalizes on biases inherent in aging people. That way is operational since it confuses the scammers and stops their fraudulent schemes from going forward. This method not only takes much time but is also useful in figuring out the tactics of the scammers.

The use of AI tools in O2 has a rich potential for expanding the knowledge of scam prevention. It explains how technology can work to consumers’ advantage and how scammers can be fought. Daisy solves a major problem of scammers, thus helping in the fight against fraud, at least she is using a significant amount of time of scammers.