Outpatient clinics across Southeast Asia are under increasing pressure from national EHR initiatives, strict data privacy laws, staffing shortages, and growing patient demand. To meet these challenges, many are embracing digital transformation.
KumoTM: A Scalable Regional Solution
Malaysia-based Kumo™ has emerged as a leading healthcare software provider in the region. Originally designed for wellness centers, the platform now serves over 2,500 clinics and 25,000 users across Malaysia, Indonesia, and Thailand through four product lines:
- Aoikumo™ (aesthetics & wellness)
- kumoDent™ (dental)
- kumoVet™ (veterinary)
- kumoDoc™ (primary care)
Simplifying Clinical Operations
Many clinics still rely on fragmented systems for patient records, billing, compliance, and lab coordination, leading to inefficiencies and burnout. KumoTM resolves this by offering a centralised platform for:
- Patient registration & EHR
- Claims processing & invoicing
- LHDN-compliant e-Invoicing
- Integrated apps for doctors, nurses, and patients
Boosting Interoperability and National Integration
Kumo™ enhances connectivity with public health systems by adopting:
- SNOMED CT for standardised clinical terminology
- Integration with initiatives like Indonesia’s SATUSEHAT
Third-Party Integrations and AI Capabilities
To optimise workflows, Kumo™ connects with tools like WhatsApp, Google, LINE, and Stripe, and is expanding lab integrations for direct digital test result sharing. The platform is also AI-ready, aligning with evolving healthcare policies and technologies.
Recognition and Security Commitment
Kumo™ has earned industry recognition, including:
- MD Asia Pacific ICT Award 2024
- 100 Go Digital Supporting Partner (2023 & 2024)
- Certifications: ISO/IEC 27001:2022 & SIRIM UKAS
These affirm its dedication to secure, compliant clinical operations.
Educating Future Healthcare Professionals
Kumo™ also supports healthcare education, with institutions like MAHSA University and Penang International Dental College using it in their teaching clinics, equipping students with real-world digital tools.
A Vision of Connected, Intelligent Outpatient Care
Founder Kevin Nair emphasises the company’s commitment to customer-centric innovation. “Kumo™ continues to evolve alongside our partners. Our goal is to lead with technology that simplifies, connects, and supports better care,” he said.
Looking ahead, Kumo™ aims to shape a future of interoperable, intelligent, and AI-enhanced clinical ecosystems, bridging private clinics with national healthcare infrastructures.
