Celcom users have now realized that the Celcom Life app was missing from Google’s Play Store. This problem started on Friday, thus giving a headache to Android users. But what is the reason? It was taken down because there was a banner in the app that enabled users to link to Netflix directly. CelcomDigi has since fixed the issue and resubmitted it to Google for review and endorsement.
The app remains available for download from the Apple App Store and Huawei AppGallery. Users who have previously downloaded the app can continue using it hassle-free. Existing users are not affected if a particular app is delisted, and they can continue managing their services as usual.
There will be a slight delay for new users who have not downloaded the app yet. They will have to wait until Google approves this updated version of the App. CelcomDigi is working on it to expedite this process to minimize inconvenience.
Meanwhile, customers can contact Celcom’s customer service to facilitate their matters. Consumers may also utilize the online bill payments or prepaid reloads provided on the official Celcom website to cope with such situations by keeping their accounts current.
CelcomDigi appreciates the patience shown by customers during this time. The team works diligently on the resolution of the issue and shall restore its full functionality as soon as possible. Customers are advised to get updates from Celcom’s official channels.
